Havana Sweater in Soft Cotton

We process all orders within 24 to 48 hours. Delivery will be made within 7 to 10 business days after shipping. Once the order leaves our warehouse, delays beyond our control may occur on the carrier's side. In this case, the best way to get up-to-date information on the location of your package and the estimated delivery date is to contact the carrier directly with your tracking number. ⚠️ Attention : Please note that providing an incorrect address at the time of purchase will inevitably result in delivery delays. Package returned to sender : If the package returns to our warehouse due to a delivery error, we will contact you at the email address provided. If we do not receive a response within 5 business days, we reserve the right to refund the order amount. This rule applies to all orders, including limited editions and pre-orders. Please note : In the case where an order is shipped in multiple packages, we can only refund the items that are actually returned to our headquarters.

Tracking your order is very simple! As soon as your package is shipped, you will receive a confirmation email containing your tracking number and a direct link. You can click directly on the link in the email or visit the "Track my order" section on our website. You just need to enter your code there to view the location and status of your package in real time.

We collaborate with the best international carriers to ensure that your order arrives quickly and safely, anywhere in the world.

Our shipments are primarily made via FedEx, but depending on your destination and local specifics, we also use other reliable partners such as DHL, UPS, or specialized carriers.

Our system automatically selects the most efficient logistics solution at checkout, based on criteria such as your destination country, your postal code, the weight of the package, and the value of the order.

If you have a preference for a specific carrier, please contact our Customer Service before finalizing your purchase: we will do our best to accommodate you.

Your peace of mind is our top priority. That's why we offer you our 30-Day Total Satisfaction Guarantee. If, for any reason, you are not 100% satisfied with your purchase, simply contact us at contatto@famimas.com: our team will assist you in initiating an easy and quick return process, whether for a full refund or a size exchange. No questions asked, no complications, and no stress.

We accept the safest and most widely used payment methods to facilitate your purchase:

• Credit and Debit Cards: We accept Visa, Mastercard, American Express, and Maestro.

• Digital Wallets (E-Wallet): PayPal, Apple Pay, Google Pay.

Absolutely! Your purchase on Famimas.com is 100% secure. We use SSL encryption technology (industry standard) to protect your information. This means that we NEVER have access to your credit card data, and it is not stored in our systems. You can shop with peace of mind!